RIM has put out an official document entitled “RIM Customer Statement Regarding Etisalat / SS8 Software”. The document confirms that Etisalat did not release what they called a “upgrade” and that the software was in fact harmful to your device. According to the document: RIM confirms that this software is not a patch and it is not a RIM authorized upgrade. RIM did not develop this software application and RIM was not involved in any way in the testing, promotion or distribution of this software application. RIM further confirms, in general terms, that a third party patch cannot provide any enhancements to network services as there is no capability for third parties to develop or modify the low level radio communications protocols that would be involved in making such improvements to the communications between a BlackBerry smartphone and a carrier’s network. The above statement is very reminiscent of the article we posted on BlackBerry Cool, regarding what applications can and cannot do on a BlackBerry .

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RIM responds officially to Etisalat spyware found in update